Holding Manufacturers Accountable for Defective Products
When a defective product causes harm or injury, victims have the right to seek justice and
compensation. At Covenant Chambers, our experienced product liability attorneys are dedicated to
helping individuals and families who have been hurt by dangerous or defective products. Whether
it’s a malfunctioning car part, a faulty household appliance, or a defective pharmaceutical
drug, we hold manufacturers, distributors, and retailers accountable for the harm their products
cause.
What is Product Liability?
Product liability refers to the legal responsibility that manufacturers, distributors, and
retailers have for ensuring that the products they sell are safe for consumers to use. If a
product is defectively designed, manufactured, or marketed (such as inadequate warning labels),
and it causes injury or damage, the injured party may be entitled to compensation through a
product liability claim.
There are three primary types of product defects that can lead to product liability claims:
- Design Defects: A flaw in the product’s design that makes it inherently
dangerous even when used as intended.
- Manufacturing Defects: A flaw that occurs during the production or assembly
process, making the product unsafe for use.
- Marketing Defects (Failure to Warn): A product might be defectively
marketed if proper instructions, safety warnings, or adequate warnings of potential risks
are not provided.
Types of Product Liability Cases We Handle
Our law firm handles a wide variety of product liability cases, including but not limited to:
- Automobile Defects (airbags, brakes, fuel systems, tires)
- Pharmaceutical and Medical Devices (drugs with dangerous side effects,
defective surgical implants)
- Consumer Products (appliances, toys, furniture, and household items)
- Industrial Equipment (tools, machinery, and heavy equipment)
- Food and Beverages (contaminated food, defective packaging)
- Toxic Exposure (chemicals, cleaning agents, pesticides)
- Defective Electronics (batteries, chargers, electrical products)
Why Choose Covenant Chambers?
- Experienced Lawyers: Our team has extensive experience in handling complex
product liability claims and understanding the technicalities of product design,
manufacturing, and safety standards.
- Proven Track Record: We have secured substantial settlements and verdicts
for our clients, holding corporations and manufacturers accountable for the harm their
defective products cause.
- Client-Focused Approach: We prioritize your needs and offer personalized
legal counsel. We will guide you through every step of the legal process, from investigating
the product defect to filing your claim and negotiating for the compensation you deserve.
- No Fees Unless We Win: We work on a contingency fee basis, meaning you
won’t pay unless we recover compensation on your behalf. We believe in making justice
accessible to everyone.
Common Injuries in Product Liability Cases
Defective products can cause a wide range of injuries, including:
- Serious burns
- Broken bones and fractures
- Traumatic brain injuries (TBI)
- Spinal cord injuries
- Severe allergic reactions
- Chronic health conditions due to toxic exposure
- Wrongful death
If you’ve been injured by a defective product, it’s important to seek medical attention
immediately and contact an experienced attorney to discuss your legal options.
Acts & Rules on Product Liability
Consumer Protection Act, 2019 (Primary Law on Product Liability)
Key Provisions:
- Introduced "Product Liability" as a legal concept for the first time in India.
- Allows consumers to file complaints against:
- Manufacturers
- Sellers
- Service providers
Types of Product Liability under the Act:
- Manufacturer Liability
- Service Provider Liability
- Seller Liability
Grounds for Product Liability:
- Defective product
- Deficiency in services
- Design defects
- Manufacturing defects
- Failure to provide adequate warnings/instructions
Liability Exceptions:
- Product was misused or altered by the user.
- The product complied with all regulatory standards.
- The consumer was aware of the defect before purchase.
Legal Metrology Act, 2009
- Ensures accurate weight and measurement standards.
- Mandates proper labelling of packaged goods (MRP, expiry, origin, etc.).
- Helps establish liability when misleading labels or inaccurate measurements lead to
harm.
Drugs and Cosmetics Act, 1940
- For pharmaceutical and cosmetic products.
- Imposes liability for defective or substandard medicines or cosmetics.
- Violations can lead to criminal penalties.
Food Safety and Standards Act, 2006 (FSSAI)
- Applies to food products and ingredients.
- Product liability applies for unsafe, misbranded, or contaminated food.
- Offenses can lead to imprisonment, fines, or both.
Bureau of Indian Standards Act, 2016
- Governs product quality and safety through Indian Standards.
- Manufacturers are liable for substandard or non-certified products where
certification is mandatory.
Sale of Goods Act, 1930
- Implied conditions regarding merchantable quality, fitness
for purpose, and title.
- Buyer can claim compensation for breach of conditions in a sales contract.
Indian Penal Code, 1860 (Sections 272–276, 284, 336–338)
- Criminal liability for:
- Adulteration of food/drugs
- Sale of noxious food or drink
- Negligent conduct with respect to harmful substances
- Punishable by fines and/or imprisonment.
Regulatory & Enforcement Bodies
- Consumer Disputes Redressal Commissions (District, State, National)
- FSSAI – Food Products
- CDSCO – Drugs and Cosmetics
- BIS – Product Certification
- Legal Metrology Department
How We Can Help
Our product liability lawyers conduct thorough investigations into the design, manufacturing,
and marketing of the product in question.
We gather evidence, consult with industry experts, and determine the best course of action for
your case.
Whether through settlement negotiations or litigation, our team is committed to securing the
compensation you deserve for your injuries,
medical expenses, lost wages, pain and suffering, and more.
Contact Us for Consultation
If you or a loved one has been injured by a defective product, don’t hesitate to reach out.
Our product liability attorneys offer free initial consultations and will evaluate the merits of
your case.
Let us fight for your rights and hold the responsible parties accountable.